Honestly speaking and making things as simplistic as possible. Marriott has never failed with me when it comes to hospitality and taking care of their guests. I had a top floor city view this time and it was a beautiful site to catch the sunset one way while viewing a storm off to the distance in the other direction. Had reservations for dinner downstairs at Butcher and Bull. That was delicious, the Lamb chops were delicious as well as the Salmon. Great wine selection also. Overall great experience.
Maurice
July 2023
The staff at the front desk were very helpful and friendly. The location was only about six blocks from the work location, which was nice. The parking was close. Just across the street and there was a covered walkway to get to it. The bed was super comfortable, and I LOVED the lavender pillow spray. That really made my night and I slept deeply regardless of the constant sound of the elevator going up and down.
Tahrah
March 2023
The hotel is super clean and the staff was very friendly and accommodating. The mattress was great and extremely comfortable. The towels, hand towels and bath cloths were blazing white, hair and stain free and the perfect thickness.
Melodee
May 2024
I enjoyed the short walk to the convention center. Clean rooms and comfort of the bed pillows and overall room Temps using climate controls.
Michelle
May 2023
Great Stay! Comfortable & helpful staff. Checked out and the Flight was Cancelled for 3 Days due to Lightning Storms and I was able to extend my stay 3 more nights in that emergency sitaution! Lovely Extended Stay!
Karen
August 2022
The staff was amazing. Despite being there during a tropical storm, they went out of their way to be helpful. Also, the food and service at the restaurant was some of the best I have ever experienced. everything was clean and well kept. I loved my comfy bed and beautiful shower. even the room temperature was perfect for me.
Tammy
October 2022
We booked a room for a big dance conference that is held each year. We left for our weekend (coming from Tennessee) with a huge winter storm heading that way. The hotel went above and beyond to help us out and even helped us with a late checkout and let us check out with a refund for the next two days that we had booked without charging us anything. They could've charged us for the room but instead did the right thing and helped us solve a problem to leave early to beat the winter storm and get back to Tennessee safely. They did this with no strings attached. Everyone that I knew at the conference that stayed at the Winston Salem Marriott had the same experience with their customer service. It is hard to find great customer service these days and they were above and beyond excellent!!
Meredith
January 2022
The location is great - central to everything, and our room felt freshly renovated with clean, modern finishes and interesting design touches. The bed was comfortable, the shower was nice, and the staff was incredibly friendly.
Jessica
April 2023
I was fine but it needed to be ordered from a menu and paid for. Good though, -worth it.
Mason
February 2023
The people were so nice and the hotel was centrally located to everything in town. The room was clean and the bed was comfy.
Lauren
September 2021
Reservations:
+1-833-728-2041